Shipping Policy
In-stock orders ship out within 2-3 business days, Monday through Friday. For most USA orders, please allow between 2-15 days for your items to arrive after the item has been shipped. For international shipments please allow 14-35 business days depending on your location. Packages to Canada tracking stop updating once it reaches Canada, this is normal and due to Canada's tracking system, to ensure your package is still on its way and on time. We do not process orders on the weekend, so orders placed on Friday ship out the next week on Monday. Orders placed on holidays will begin processing the next business day. No weekend or holiday delivery is available. Stock orders ship from our warehouse nearest to you.
FREE SHIPPING
We are offering FREE shipping on all orders to the United States. Tracking is used for all orders.
INTERNATIONAL SHIPPING
We offers international shipping to the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Russia, Brazil and whole of Africa.
International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 14-35 business days depending on your location, but occasionally items can experience customs delay of several weeks.
BACKORDER POLICY
If you have backordered items in your cart at checkout, those items will not be shipped to you until the item(s) are in stock and available to ship. During the checkout process, you will be able to select if you want all of your items to be shipped together or separate. You will be able to see expected ship dates for backordered items, but these dates are subject to change. You will not be charged additional freight for backordered items that do not ship with your original order.
SHIPPING ADDRESS OPTIONS
Packages can be sent to the same address as your billing address or to another address for domestic orders. Either option may be selected during the checkout process. Please make sure that the correct address corresponds to the designated billing and shipping areas on the form.
LOST/MISSING PACKAGES
We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CALCULATING YOUR ORDER COST IN A FOREIGN CURRENCY
All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates: XE.com – Foreign Exchange Rate Calculator.